FAQ

Proxy Help

Have Any Questions In Your Mind?

Can't find the answer you need? Please contact us and we will be happy to help!

General Questions & Answers

Why use a proxy?

Changing IP and DNS - You can hide your real IP address and DNS just by connecting a proxy;
Anonymity in the network - Anonymous and secure use of the Internet, hiding Internet activity from your provider;
Bypass locks - Removing service restrictions by IP, GEO data, port and protocol. Your internet becomes free;
Protection from hackers - Attacks by hackers fall on our proxy server. Attackers will not be able to learn the real IP.

How long does it take to receive proxy after the payment?

You receive the proxy automatically after the payment was made.
If the proxy doesn’t show in your personal account page, please contact our tech support.

What are the differences between your and competitors’ proxies?

Our proxies are provided individually to each customer and not for public use.
We assure you are the only users of the IP addresses you purchase from us, also those IP addresses are used for your purposes only.
Our proxies can be used for different social networks without any restrictions.
Our proxies are located at non overloaded servers so the response speed is way faster than at our competitors’, which is important in collecting and filtering of the information.

Account related Questions & Answers

Can I get trial account prior to purchase?

Yes,But please contact support first. Some

What payment methods do you accept?

We're accept so many paygate please login account and check it. Please contact us if you need more paygate accept.

Money back?

We do not sell proxy for spam because social networks have the best spam firewalls, which ban the accounts and make your work unnecessarily hard.
The administration has the right to reject the refund of payments if the reason of the refund is “spam in personal messages and/or walls”. Inviting and liking are not spam.

Is social networks spam acceptable?

1 day money back guarantee, however this doesn't applies if we detect that you have been using the proxies. We refund only in case of bugs (service not working), or slow/bad service performance. If you think your proxies are not working correctly, please contact our technical support. We will check and replace proxies that are not working properly.

For IPv4 Shared proxy, no refunds are made!

Technical Guideline/How to Use

How many concurrent connections do you allow?

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How to renew proxy?

At personal account page click “My proxies”tab, select the proxies you need, hit the “Renew” button and choose the period of extension and make the payment for the proxies you have chosen.

How to get proxy list

1. At personal account page click “My proxies” Click 'Options' Button and change count more than your proxy list. Wait website loaded and in the end page Click button 'GET Proxies on page' and you can get full your proxy

2. At personal account page click “My proxies” Click 'Export' Button and change proxy format to export and download it

Can I get new, fresh proxy?

There are only two situations when we can refresh your proxies. First when proxies don't work and it is our technical fault. Contact us and We will check and fix it Second when you pay for next period and wish to replace old proxies with new ones.

I can connect, but cannot browse.

HTTPs Proxy working pefect with all browser. With SOCKS5 some browser don't work but working pefect with curl and all software

Does this site or device work with ProyAZ?

With Package Start,Standard And unlimited current support 12 website and more you can check here .

What ports should be open on firewall/router for it to work?

All port open. Disable port 25 . Gmail yandex Yahoo outlook hotmail live mail or all website allow

What are the bandwidth limits?

Basically there are no limits, but we can't say that our service is unlimited. We apply the principle of fair usage. After some time of testing we can estimate an average usage that is enough for our clients and keep our service at high level. If we notice that you consume a lot of our bandwidth, we can turn your service off.

Why are proxies limited to work under only few sites?

We decided to allow the connection only to specifically indicated pages due to the fact that they are the most desirable services among customers. At the same time we tried our best to optimize our proxy under these pages so that you can receive the best possible service on the network. In addition, we have very limited opportunity to place our ranges on spam lists, so that only strengthens the quality of our proxy.

What is an IP and User password for proxy authorization/authentication?

IP for authentication is an IP address from which you will be using our proxies (the ones you bought). So for example if you use our proxies on your computer you have to provide your home IP. If you use proxies on remote server you have to provide IP of this server etc. This prevent anyone else to get access to your proxies, only person with provided IP can use them. And If you have dynamic ip please using username and password for proxy.

I verified proxies in Scrapebox and they've failed. Why?

Using Scrapebox to verify the proxy, the program first sends a query to its servers by checking the anonymity level. For this reason, our proxy are marked as failed (403 code) because Scrapebox servers are not on the list of sites under which the proxy work. But don't worry! They work fine, you can use them to scrap tons of links directly in the harvester. and Please using our proxy checker tool

For which sites are IPV4 port to IPv6 proxies suitable?

IPv6 protocol proxies could be used only for sites that support IPv6 protocol, such as:
instagram.com, facebook.com, youtube.com, google.com and other sites supporting ipv6.

What’s the difference between IPv4 and IPv6 proxies? Which one is better?

The main difference between IPv4 proxy and IPv6 now is as follows:

  • IPv4 supports all Internet sites whilst only a few websites support the IPv6 Example: Instagram and Facebook support IPv6 while Twitter and VKontakte do not support it.
  • IPv6 proxies cost far less than IPv4 proxies.
  • IPv6 proxies are less reliable for work at the moment.

Why are IPv6 proxies less reliable:

It’s easy to track IPv6 proxies for websites that use that protocol. So, if you use an IPv6 proxy and your actions get tracked, your reliability rating on the website’s database will go down. That will result in a limitation in the actions you can make on that website and your chances of getting banned for misuse of the site’s functionalities will be higher.

The percentage of real users who use the IPv6 protocol for personal use (surfing the Internet, communicating with friends) is very low whilst the percentage of users who use the IPv6 protocol for spamming and earning purposes is very high (this is due to the cost of the IPv6 proxies). Conclusion: using an IPv6 proxy for spamming and earning purposes will get your chances of getting IP banned really high.

What's IP Authorized or IP Whitelist ?

IP authorized and do not require user:pass so you can use them everywhere.

What's Unlimited Bandwidth (*) ?

We do not charge you for bandwidth as some of our competitors do!

(*) Fair usage applies. If you use extraordinary amounts of bandwidth 24/7 365 and affect our other clients, you might be limited.

Are IPv6 proxies suitable for parsing?

IPv6 proxies are not suitable for parsing wordstat and software like keycollector as wordstat doesn’t support IPv6 protocol

What IPv6 proxies look like?

IPv6 proxies are made as a tunnel from IPv4 to IPv6. The tunnel is used to help the soft receive proxy properly. Sites do not see the tunnel, just the IPv6 hidden at the tunnel’s port. A unique individual IPv6 address is located at each tunnel’s port.

Example of IPv4 - 111.0.39.68:3229
Example of IPv6 hidden behind the port - abcd:e12:3456:7890:ABCD:EF98:1234:6789

What is the speed of the proxy?

IPv4 - 10 Mbit/s
IPv4 Shared - 10 Mbit/s
IPv6 - 30 Mbit/s

What are the formats of proxy?

Proxies of HTTPS and SOCKS5 formats .are supported almost by any software.
At your personal account page you can easily switch the selected proxies’ formats from HTTPS to SOCKS5 and back.

How anonymous are your proxies?

POur service provides elite proxies with the ability to use HTTP (S) and SOCKS5 protocols, each of which is completely anonymous. Therefore, the final site will not be able to detect that you are visiting it with a proxy.
* It's also worth noting that sites can detect that you’re using proxies not only by the proxy itself but by other parameters as well, such as the use of flash, DNS, webrtc, etc.

How does the authorization work?

The authorization of the proxy can be made using login and password or using IP.

How does I can using SOCKS5 or HTTPs

You're trying to use SOCKSv5 with browsers. Neither of popular browsers support password authentication for SOCKS5 (except Chrome where it's only available if proxy is configured as a command line option, there is no way to configure authentication via UI). Use HTTPs 'proxy' with browsers or use Proxifier with authentication supported. need website used protocol https not http will return error 502

How does I can using proxy for Chrome

1. With HTTPs proxy type: goto -> Preferences -> Network Settings -> Chose Connection Setting -> Manual Proxy Confiuartion. Put your proxy IP And Port -> OK
2. With SOCKs5 Proxy Type: Install Firefox Addon FoxyProxy -> Add Your Socks5 Proxy -> In Foxyproxy Setting Chose Proxy Lass Added like it image demo

How does I can using proxy for Firefox

- Install Chrome Addon FoxyProxy or Proxy SwitchyOmega ...

( Chrome doesn't support SOCKS proxies with user/pass. Please make sure that always your SOCKS proxies are in the format IP:port You need add current your computer ip to whitelist ) - Can install Proxifier for windows or proxycap for mac

How does I can using proxy for other apps

1. if Your app support HTTPs and SOCKS5 proxy you can easy add with ip and port or with username and password
2. If Your app don't support Please install Proxifier and add with HTTPs proxy.

How does I can using proxy for CURL

1.For HTTPs proxy:
curl -x http://username:[email protected]:3376/ https://proxyaz.com/myip
1.For SOCKs5 proxy:
curl --socks5-hostname username:[email protected]:3376 https://proxyaz.com/myip

How does I can change Proxy Authentication Method

1. Goto Proxy Manager
2. Select Your proxy want change Authentication Method
3. Chose Authentication Method From top menu (Function avaiable when an proxy selected)

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